Shipping policy

Thank you for choosing Gemora.website.

Worldwide Shipping

We proudly offer shipping to customers worldwide.

Shipping availability may vary depending on destination restrictions, customs regulations, or carrier limitations.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may be extended during holidays, promotional events, or periods of high order volume.

Estimated Delivery Time

Standard Delivery:
7–10 Business Days

Delivery estimates are provided as guidelines and may vary due to factors beyond our control, including customs inspections, carrier delays, weather conditions, or local logistics disruptions.

Shipping Costs

We offer Free Shipping on all eligible orders unless otherwise stated on the product page.

Tracking Information

When available, tracking information will be provided via email once your order has been shipped.

Please allow several days for tracking updates to appear in the carrier's system.

Customs, Duties & Taxes

Customers are responsible for any customs duties, import taxes, VAT, or government fees imposed by their country.

These charges are not included in product prices unless explicitly stated.

Incorrect Shipping Information

Customers are responsible for ensuring shipping information is accurate at checkout.

We are not responsible for orders delayed, lost, or returned due to incorrect addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

Gemora.website

Address:
3952 29th Ave W, Vancouver, BC, V6S 1T9, Canada

Phone:
+1 604 224-3226

Email:
support@gemora.website